INDUSTRY SPECIFIC SOLUTIONS
Public sector
Access to big data, computing power, and the algorithms to automate processes and provide better service for citizens at a lower cost is critical for modern public institutions. Let’s help you succeed with your AI use cases of today and tomorrow.
Use cases
Case complexity
Predict difficult cases that might take longer to process
Fraud prediction
Identify fraud patterns, determining the level of risk and predicting future fraudulent events. Learn more
Email routing
Classify messages, emails, or documents for manual or automated processing. Learn more
Content comparison
Compare the content of documents to highlight similarities and differences
Phrase detection
Scan contracts and detect phrases that are not allowed to be used. Learn more
Chatbot
Improve communication with customers by automating interaction
PII Scanner
Search a data source for different PII themes such as social security numbers, and reporting the location of the value
Use cases
Content comparison
Comparing the content of documents to highlight similarities and differences
Fraud prediction
Identifying fraud patterns, determining the level of risk and predicting future fraudulent events. Learn more
Email routing
Classifying messages, emails, or documents for manual or automated processing. Learn more
PII Scanner
Searching a data source for different PII themes such as social security numbers, and reporting the location of the value
Phrase detection
Scanning contracts and detecting phrases that are not allowed to use. Learn more
Chatbot
Improving communication with customers by automating interaction
Case complexity
Predicting difficult cases that might take longer to process
ASSET STORE
Ready-to-use solutions for the public sector
With our Asset Store, there is no need to develop everything from scratch yourself. Benefit from ready-to-use solutions, offering everything you need to kick-start and accelerate your AI projects.
Document similarity
Model accelerator
Ensures document similarities are built and deployed
Code reviewer
Governance
Get feedback on the quality of the code you have written so you can improve it to make it stable and robust
Bias manager
Governance
Ensure data sources do not lead to unknown or unintended biases
Text anonymization
Governance
Model that detects personal information in text and removes it. It is an essential part of a pipeline when using text with PII
Document similarity
Model accelerator
Ensures document similarities are built and deployed
Code reviewer
Governance
Get feedback on the quality of the code you have written so you can improve it to make it stable and robust
Bias manager
Governance
Ensure data sources do not lead to unknown or unintended biases
Text anonymization
Governance
Model that detects personal information in text and removes it. It is an essential part of a pipeline when using text with PII
VISIT THE ASSET STORE FOR MORE READY-TO-USE SOLUTIONS
CLIENT CASE
Email routing
The Grace Standard Model for email categorization automates and optimizes email routing, ensuring that correspondence reaches the correct recipients with minimum human interaction. Furthermore, the company gets insights into what makes the model route the emails, which helps create an overview of content and relevance.
Categorizing emails with the help of an AI model has helped several of 2021.AI’s clients save time on routine processes, freeing time to focus on more value-creating tasks.
Out of 416 emails
routed daily
Value creation
DKK per year
hours saved per
employee per day
model
performance
··········
Applied AI in the public sector should always put the safeguarding of citizens and their data at its heart.
Regulatory attention on emerging technologies and their applications is increasing
Organizations working with emerging technologies, such as AI, can expect more external requirements for transparency on how they use them, which will require added governance, risk & compliance capabilities.
Traditional compliance system
When it comes to monitoring and documenting the use of emerging technologies, traditional compliance systems have blind spots:
Lack transparent information about how models operate
Model results, including whether they are accurate and fair, are not tracked or measured
Producing a compliant Data Protection Impact Assessment (DPIA) is not possible
Compliance protection by design principles or guidelines are not available
Grace’s Tech GRC system
With Governance, Risk & Compliance measures at its core, Grace makes it easy to monitor and document how emerging technologies are applied:
Full transparency on how models operate
Solution and risk controls in place, allowing a complete overview of any operational measures of a model
Process and solution to ensure that all relevant stakeholders fill in DPIA and other mandatory assessments
Solution enhancing compliance with data protection at its core
Comply with existing and new regulations
With ready-to-apply impact assessments, rules & requirements, and certifications for various regulatory frameworks, Grace makes it easy to build policy-guided workflows and guardrails into your AI development process to ensure adherence with regulations.
Client stories
Delivering measurable business value
Discover how we help clients optimize costs, increase revenue, and address risks.
Connect with our experts
Our business experts are ready to answer your questions, provide advice, and offer insights. Please leave your contact details, and we will connect to set up a virtual one-on-one.
Siv Nilsson Pedersen
AI Advisor, 2021.AI
As a specialized consumer analyst, Siv helps clients gain new insights on their market and clients.