AI in the Public Sector

Access to big data, computing power, and the algorithms to automate processes and provide better service for citizens at a lower cost is critical for modern public institutions.

Let’s help you succeed with AI.

AI in Public Sector
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Generative AI for public institutions

Generative AI is transforming how public institutions serve citizens and manage operations. By automating tasks like report writing, policy drafting, and citizen communication, it frees staff for higher-value work.

Generative AI also powers chatbots and virtual assistants, making public services more responsive and accessible, while opening new opportunities for innovation and efficiency.

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Government

Govt. Agencies

Municipalities

Regions

Responsible AI that serves people

For governments, government agencies, municipalities, and regions, the adoption of artificial intelligence is not just a technological upgrade — it is a commitment to the people they serve.

By prioritizing ethical standards, digital sovereignty, and clear communication, public institutions can harness AI to deliver smarter, more efficient, and more inclusive services — while reinforcing the confidence of the people they represent.

Client stories

Digital Sovereignty for AI

With the GRACE AI Platform, your data stays under your control. Designed for public institutions, GRACE ensures that sensitive information is stored, processed, and managed within your own secure infrastructure. No hidden dependencies, no loss of sovereignty—just full ownership, transparency, and compliance.

Stay in control of your data

Data Sovereignty

Choose data storage location for full ownership & compliance

Private Deployment Options

Deploy on-premises or private cloud keeping sensitive data within your own infrastructure

European AI Platform

Granular permissions control who can access different data

Safe and secure GenAI

End-to-End Encryption

Assistance available anytime, ensuring uninterrupted operations

Role-based Access Rights

User roles and tokens control who can deploy, modify, or access AI models

Insights & Monitoring

Real-time monitoring of model usage, topics, and compliance metrics

Governance and compliance

Built-in Regulatory Frameworks

Templates and tools simplify major regulatory compliance

Comprehensive Audit Trails

All actions logged for transparent, immutable compliance records

Policy Enforcement

Define and enforce data governance policies automatically

Use Cases in the Public Sector

Our experts are always ready to discuss AI use cases tailored to your organization.
Here's a few to spark ideation and inspire.

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The Danish Diabetes Association’s Tal om Diabetes uses generative AI to make health data from diabetestal.nu easy to explore and understand. Citizens, journalists, researchers, and policymakers can ask plain-language questions and get accurate, visual answers about diabetes trends, treatment quality, and regional differences across Denmark.

Private cloud installation
Chat with data
Easy access to complex data
Learn more about this use case
Winner of "Best Use of AI for Public Sector” award
Learn more
Testimonials

What our clients say

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GRACE is an amazing platform for data scientists - it has everything you need unified in one place, being intuitive and user-friendly.

Maria Mediaville
Lead Data Scientist | Nuvve
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GRACE is an intuitive and efficient platform that helped streamline our AI implementation from end-to-end. By simplifying the deployment process, it enabled our data scientists to dedicate more time to their core tasks and less to operational complexities.

Nima Taghidoust
Lead Data Scientist | Cobham Satcom
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Together with 2021.AI we are creating some of the most advanced and ambitious forecasting models for the shipping industry.

Peter Schrøder
Cheif Digital Officer | Maersk Tankers
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With the abundant data we have, we decided to work with 2021.AI to analyze how modern AI techniques can support our clients in increasing the resuls of their fundraising efforts.

Jesper Juul Jensen
Cheif Executive Officer | BetterNow
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We pride ourselves on innovation - a trait shared by 2021.AI, who are well positioned to help us fast-track our work with AI and Machine Learning. We have seen strong potential from our initial collaborations, and the next step for us is not to evaluate and assess.

Christian Kromann
CEO | SimCorp
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We went from challenge to implementation and actual cost savings in a very short time span. The collaboration with 2021.AI showed us that AI is the key for Spar Nord to remain competitive in the future.

Working with 2021.AI has been both effective and a very positive experience. Their strong focus on Responsible AI and governance made it possible for us to build a solution we and the users can trust — and making complex health data easier to access and understand for patients, professionals, and the public.

Tanja Thybo, Ph.D.
Head of Research & Knowledge | Diabetesforegningen

Our healthcare system is under significant pressure, and that pressure will only grow in the future. We need to think innovatively. With solutions like the chatbot, we aim to ease some of the strain and ensure that every patient receives equal care.

Mads Klokker
Head of ENT HN Surgery & Audiology | Rigshospitalet
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Applied AI in the public sector should always put the safeguarding of citizens and their data at its heart. Utilizing AI responsibly is crucial for organizations in the public sector.

Bjørn Olesen

Sales Director at 2021.AI
Meet GRACE

GRACE AI Platform

Designed to streamline the development, deployment, and management of AI, GRACE ensures governance and operational efficiency.

Beyond the out-of-box AI infrastructure, GRACE offers three modules, enabling organisations to succeed with all AI operations. Modules can be integrated into your existing solutions individually.

Stakeholder collaboration
Cost control
AI Portfolio Management
Safe, secure and Responsible AI
Discover the GRACE AI Platform
Discover the GRACE AI Platform

Comply with existing and new regulations

GRACE makes it easy to build policy-guided workflows and guardrails into your AI development process to ensure adherence to laws and regulations.

Contact our experts

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