Client story

LinkGRC enhances GRC service offerings with AI-based solution

LinkGRC, a leader in GRC (Governance, Risk, and Compliance) software solutions and management, sought to expand its service offerings by automating the monitoring and collection of relevant hearings from various public consultation portals.

The goal was to further streamline how they help customers to be compliant with legislation, processes, documentation, and certification. However, the diverse formats and structures of the source portals – like the Danish Høringsportalen, Folketinget, and the EU Eurolex – posed a significant challenge. Additionally, the constantly changing nature of websites could easily disrupt the collection process.

2021.AI’s tailored notification solution

We developed a tailored solution using the GRACE AI Platform, which feeds directly into the LinkGRC GRC Solution. Leveraging 2021.AI’s data science expertise, API access, and AI methodologies like Natural Language Processing (NLP), we designed a system to monitor a selection of public consultation portals.

The solution involves a sophisticated pipeline that extracts, transforms, and loads (ETL) data from these portals into a structured format within LinkGRC’s GRC Solution. This automated process, using both scraping and API access, ensures that LinkGRC has access to up-to-date and relevant hearing information, including official titles, descriptions, deadlines, and more. The AI-powered solution is capable of tagging and categorizing data, ensuring the relevance of the information it finds.

Overcoming technical challenges

To address the challenge of website changes disrupting the scraping process, 2021.AI implemented several strategies:

  • Regular monitoring and maintenance: Continuous monitoring of the target websites for changes in structure or content.
  • Flexible scraping techniques: Employing relative selectors or partial matching to adapt to minor changes in website structure.
  • Robust error handling: Implementing mechanisms to gracefully handle situations where expected elements are not found or have changed.

Results and future implications

By automating this critical task and ensuring the robustness of the scraping process, LinkGRC is able to streamline its services, saving valuable time and resources for their customers. The collaboration with 2021.AI empowers LinkGRC to stay ahead of changes, mitigate risks, and ensure compliance more efficiently and responsibly. This allows LinkGRC to better assist customers with new and updated workflows, controls, and documentation in response to policy changes in a practical manner. The integration of 2021.AI’s AI expertise and LinkGRC’s expertise in GRC helps customers understand what needs to be prioritized and implement necessary changes to meet new regulations. This successful collaboration demonstrates the power of AI-driven solutions in addressing complex challenges.

Additional benefits for LinkGRC customers

The AI-powered solution developed by 2021.AI offers several additional benefits to LinkGRC’s customers:

  • Improved efficiency: Automating the monitoring of public consultation portals frees up valuable time and resources for LinkGRC’s customers, allowing them to focus on other critical tasks.
  • Enhanced accuracy: The AI-powered solution is more accurate and reliable than manual monitoring, reducing the risk of errors and oversights.
  • Proactive compliance: By staying ahead of changes, LinkGRC’s customers can proactively manage compliance risks and avoid costly penalties.
  • Competitive advantage: The ability to quickly adapt to new regulations gives LinkGRC’s customers a competitive advantage in their respective industries.

The collaboration between LinkGRC and 2021.AI is a testament to the power of AI in transforming the GRC landscape. By leveraging AI-driven solutions, organizations can streamline their compliance processes, mitigate risks, and gain a competitive edge.

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