Efficiently scale the increase in exams without compromising Prometric's proctoring performance
With Prometrics’ expanding number of exams executed globally, new measures were required to augment the proctoring and keep the high level of efficiency and fairness. The traditional proctoring systems were overly dependent on human effort, which with the increasing candidates could lead to several inefficiencies, including less efficient use of Prometric resources for monitoring exams and many false-positive candidates with suspicious behavior were picked out.
AI-powered proctoring enhances efficiency and fairness in exam monitoring
The 2021.AI team collaborated closely with Prometric experts to develop a new AI-powered ProProctor Candidate Monitoring solution and deployed it in the GRACE platform. With this advanced AI solution Proctors are enabled to efficiently monitor more exams simultaneously, assisting them in more efficiently and precisely flagging those candidates with suspicious behavior.
New AI system improves accuracy, fairness, and efficiency in proctoring
The new AI live proctoring system significantly improves the accuracy of candidate monitoring, successfully identifying suspicious behavior while ensuring a more efficient process and fair treatment of all candidates. This solution streamlines the proctoring process, allowing for more effective and scalable exam monitoring.
Embedding ethical AI considerations and best-practices was a top priority from the start of the ProProctor project. Handling Prometric’s sensitive personal data with the video streams showing the candidates’ faces, homes, and exam data, ensuring the AI model’s compliance has been crucial. 2021.AI’s meticulously designed system balances automation with the Proctors’ review, incorporating layers to process AI predictions and add explainability, ensuring transparency and accountability in AI applications.
The foundation for AI success: GRACE AI Platform
In this partnership several new AI projects are in progress. At a broader scale, the partnership will leverage 2021.AI’s data science expertise to advance capabilities in data forensics, machine learning, and AI.
About Prometric
Prometric is a leading provider of testing and assessment solutions, supporting over 25 million exam hours and serving more than seven million candidates every year. Using AI-powered development tools, robust assessment delivery capabilities, stringent security, and dedicated candidate support services, Prometric ensures the success of testing programs for leading organizations in over 180 countries.
